But there was one quality that Wright-Phillips believes is vital for any successful coach.
“Being a good coach is not only about sessions they put on, the drive to win things and the passion, but it’s also about knowing and understanding your players,” he said.
“Sometimes, when players are left out, the coach has to put their arm around them. Communication is vital. A coach who does all of those things is a top coach.
“The great managers understand their players’ needs. Every player is different and need to be treated in the way that works for them.”
He added: “Playing with a smile on your face makes you want to learn more and stay out longer at training, and that’s what I tried to do all of my career.”
However when Wright-Phillips left City in 2005 to join then Premier League champions, Chelsea, it wasn’t all smiles.
His move to London was certainly an emotional one.
“Maybe I was naive to think I would be at City for my whole career, but then they accepted a bid from Chelsea.
“I took it as the club not wanting me anymore, and on the train to London I cried like a 12-year-old. I was emotionally broken.
“A few months later I found out City had no choice to sell me, as they were facing administration. But I loved it there and the supporters were tremendous with me. I had some tough times, but they always cheered for me.”
Wright-Phillips lifted the Premier League title with the Blues in his first season working under current Spurs manager Jose Mourinho, and two years later also got his hands on the FA Cup for the first time.
And he admitted that, despite some difficult times at Stamford Bridge, Mourinho always made him feel at home and part of the team.
“One of the things people don’t understand, when you come from a team where you are playing every game to a team where you are not always playing, is mentally challenging.
“There are so many things that could break you and you could become a bad egg, but not once while I was at Chelsea did I not feel I was part of that team.
“We were always spoken to and made to feel like a family whether it was the coaches, the players around you or the staff, you always knew you were part of that club.”
He added: “Mourinho was a revelation for me. He was so premeditated in so many ways.
“His sessions were always fast, the football was always good. I was always tested, not just by him as a coach but by the players I was training with every day.
“He told me once that on a Thursday we had already started preparing for the next game, we were always a step ahead. Sessions were so integrated, practical and similar to the way we played.
“For me, he was the best manager in my career. As a player, playing football and teaching me certain ways to play.”
To listen to more from Shaun about his career, that also saw him play 36 times for England, you can watch our webinar again here.
If you’re not already a MiMentor member, you can sign up for free and as well as watching our football coaching webinars, you can also access our free course modules.